Contact Us
Sales Support
If you need to book an installation appointment, reschedule an existing one, or have any questions about your new ADT-monitored security system, we’re here to help. Feel free to call us at 833-224-7221. Our office hours are Monday to Thursday, 9:00 AM to 7:00 PM, and Saturday to Sunday, 9:00 AM to 5:00 PM.
1 (205) 582-0445
Mon-Thu 9AM to 7pm and Sat-Sun 9AM to 5PM
11646 Lakeside Crossing Ct St. Louis, MO 63146
Protect Your Loved Ones With An ADT Home Security System
Frequently
Asked Questions
Answers to Your Most Common Questions About ADT Home Security
What security solutions are available for Birmingham homes?
We provide comprehensive home security packages designed specifically for Birmingham residents. Our offerings include advanced burglar alarm systems, HD video surveillance, smart home automation, and round-the-clock professional monitoring. Additionally, you can enhance your protection with fire detection, flood sensors, and carbon monoxide monitoring to safeguard your family from every possible threat.
How reliable is ADT's 24/7 monitoring service?
Our professional monitoring operates continuously through multiple secure monitoring centers nationwide. When your alarm activates, our trained specialists immediately verify the alert and contact you within seconds. If we can't reach you or confirm a false alarm, we'll dispatch local Birmingham emergency responders right away. You'll never have to worry about being alone during an emergency.
What should I expect during the installation process?
We make installation simple and stress-free for Birmingham homeowners. Our certified technicians will schedule a convenient appointment, arrive on time, and professionally install your entire system. They'll test every component, show you how to use your new security features, and answer all your questions before leaving. For those who prefer DIY, we also offer easy self-installation kits with step-by-step guidance.
Can I manage my security system when I'm away from home?
Absolutely! The ADT Control mobile app puts complete control in your hands, whether you're at work downtown or traveling out of state. You can arm or disarm your system, watch live camera feeds, receive instant notifications, and even control connected devices like door locks, lights, and thermostats. Stay connected to your Birmingham home from anywhere in the world.
Will my system work during power outages or internet disruptions?
Your security never takes a break, even when the power does. Every ADT system includes backup battery power that keeps your protection active during outages. If your internet goes down, our built-in cellular backup automatically takes over, ensuring uninterrupted monitoring. Birmingham's unpredictable weather won't compromise your family's safety.